Within a designated market, a Special Waste Sales Representative is responsible for identifying leads, proactively prospecting and selling special waste services to customers and/or designated agents. The Special Waste Sales Representative may sell event disposal and hauling services when a clear opportunity is present.
Requirements
- Identifies viable leads, manages prospects and sells special waste services offered by the division(s) to meet and exceed monthly established targeted revenue goals.
- Develops and implements sales and marketing action plans, including key objectives, in support of the sales and overall special waste goals of assigned landfill divisions.
- Generates and provides sales leads for permanent sales opportunities to the appropriate sales representative in the market to capture additional revenue.
- Completes contractual re-signs with existing customers to extend customer relationship and increase customer profitability where appropriate.
- Proactively communicates with, or responds to, customers in conjunction with Company pricing initiatives.
- Develops and maintains an awareness of market behavior and competitive trends in designated market to anticipate changing customer needs; proactively manages customer base.
- Prepares and delivers sales presentations to grow existing client base; follows up with key decision makers; prepares sales contracts, including price quotes, credit terms and services.
- Maintains a thorough knowledge of the Company’s available services, lines of business, pricing structures and upsells additional services, as appropriate, to grow targeted revenue and contribute to Company goals and objectives.
- Meets regularly with Director, Manufacturing & Environmental Services, as appropriate to review sales activities and prospective customer calling activities.
- Tracks all prospective customer information on required reporting format.
- Maintains current knowledge of all federal, state and local environmental laws and regulations regarding special waste disposal and landfills; participate in company-sponsored training courses, meetings and discussions regarding the classifications and characterization of special waste.
- Participates in company-sponsored events and activities, as required, which may include trade shows and chamber of commerce events.
- Completes all required Customer Service Agreement (“CSA”), Customer Relationship Management (“CRM”) and other reports in a complete, accurate and timely manner.
- May be responsible for collection activities, as required.
- Responds to service cancellation calls, if necessary, and ensure compliance with appropriate escalation policy.
- Performs other job-related duties, as required.
Benefits
- Comprehensive medical benefits coverage, dental plans and vision coverage
- Health care and dependent care spending accounts
- Short- and long-term disability
- Life insurance and accidental death & dismemberment insurance
- Employee and Family Assistance Program (EAP)
- Employee discount programs
- 401(k) plan with a generous company match
- Employee Stock Purchase Plan (ESPP)
- Paid Time Off (PTO)