Customer Support Agent / Agent support - CDI
Resilience CareParis, Ile-de-France, France • Nouvelle-Aquitaine, France • Marseille, Provence-Alpes-Côte d'Azur, France • Montpellier, Occitania, France • Toulouse, Occitania, France • Bordeaux, Nouvelle-Aquitaine, France
Posted December 23, 2025
Full Time
About the Company
Resilience is an ambitious and meaningful project in the field of health, with a stimulating regulated environment.
Job Description
As a Customer Support Agent at Resilience, you will be the key to accompanying patients and healthcare professionals in the use of our telemonitoring solutions in oncology, gastroenterology, and psychiatry. You will provide excellent support, ensure user safety, and participate in product improvement through feedback.
Requirements
- Master digital tools with agility
- Write in French with impeccable spelling and syntax
- Communicate in English (B2 minimum level)
- Empathetic, patient, and have an excellent sense of service
- Organized, rigorous, and attentive to details
- Curious and able to simplify technical information
Benefits
- A tight-knit team within the Operations pole where solidarity is the watchword
- Ambitious and meaningful project in the field of health
- Stimulating regulated environment
