Resonate is a leading provider of high-quality, AI-powered consumer data, intelligence, and technology, empowering marketers to create a more personalized world that increases customer acquisition and lifetime value. We are seeking an Engineering Manager, Platform Services to lead the transformation of our marketing intelligence platform into an AI-native environment.
Requirements
- Technical Leadership (40%)
- Lead the transformation of our platform into an AI-native environment with agentic systems (AI that plans and executes multi-step marketing workflows)
- Assess current architecture, identify technical debt, and drive modernization with measurable outcomes
- Own platform reliability, scalability, and integrations across the martech/adtech ecosystem (DSPs, CDPs, etc.)
- Maintain hands-on involvement in critical architecture decisions
- Set engineering standards that balance quality with velocity—clean code, smart automation, lightweight process
- Champion AI tooling (GitHub Copilot, Claude, agent frameworks) throughout the development lifecycle
- People Leadership (40%)
- Lead, mentor, and retain a high-performing team of software engineers across platform and integration services
- Conduct regular 1:1s, career planning, and performance reviews with clear, constructive feedback
- Create growth paths and development opportunities
- Foster a culture of ownership, collaboration, and technical excellence
- Delivery & Strategy (20%)
- Partner with Product to shape roadmap, estimate accurately, and deliver with predictability
- Lead incident response from detection to resolution, including communications and blameless post-mortems
- Align engineering strategy with business goals and product priorities
- Monitor team health, velocity, and delivery risks—address proactively
Benefits
- Uncapped growth potential
- Meaningful impact on the company
- Opportunity to work on cutting-edge, AI-powered marketing data and identity solutions
- Competitive 401(k) match
- Open PTO policy
- Comprehensive benefits package