ResponseTek, founded in 1999, is a leading provider of enterprise customer experience management software solutions. The company specializes in Feedback Management for the Web, Call Center and Retail services, Voice of the Customer Software, and Customer Experience Management Programs. ResponseTek's Listening Platform integrates customer data across the organization to enhance customer satisfaction, serving world market leaders including top telecoms and financial institutions.
Open Positions
Software Quality Assurance/QA Engineer - Expression of interest
Certification or 2-5 yrs Web App QA exp. SQL and MS SQL Server knowledge are needed. Must be proficient in automation and communication skills
Development Operations Engineer
Bachelor's degree in engineering or computer science; experience with source code management tools like GIT and build systems like Jenkins; strong analytical and problem-solving skills
Customer Success Manager
Manage client portfolio. Program governance is key. Lead client onboarding & client solutions
Customer Success Manager
Bachelor's degree or equivalent, 2+ years project mgmt/CX/consulting experience. 1+ year as Research Manager, Client Manager or Consultant (or similar)