Manager, Renewals
Restaurant365Mexico City, Mexico
Posted March 13, 2026
715000 - 1325000 MXN
Full Time
About the Company
Restaurant365 is a leading restaurant management platform offering comprehensive solutions for accounting, inventory, workforce management, and payroll. With an all-in-one approach, R365 simplifies daily operations, optimizes food costs, and enhances guest experiences through cloud-based integrations with hundreds of POS providers. The company's people-first culture, commitment to diversity, and robust benefits packages make it a top workplace in both Irvine, California, and Austin, Texas.
Job Description
Restaurant365 is a SaaS company disrupting the restaurant industry. The Renewal Manager leads the Renewal Desk and owns renewal governance, forecast accuracy, and process discipline across Enterprise, Mid-Market, and Digital Success segments.
Requirements
- 6-10+ years of revenue lifecycle experience in SaaS, technology or other recurring revenue businesses
- Proven track record of meeting or exceeding renewal and retention targets
- Strong analytical skills with experience in renewal forecasting ownership and reporting to leadership
- Experience building and managing scalable renewal processes and workflows
- Excellent negotiation and cross-functional executive communication skills
- Ability to analyze customer usage data and identify churn risks
- Experience with automation or AI-enabled tools to optimize processes
Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Meal Allowance
- Monthly Internet & Electricity Stipend
- Mental Health Support Resources
