Technical Support Specialist (Hybrid in Dallas, TX)
ResultantDallas, Texas, United States
Posted April 9, 2026
Full Time
About the Company
Resultant is a team of engineers, mathematicians, data analysts, project managers, and business consultants dedicated to delivering innovative solutions through deep listening and collaboration. With expertise in data analytics, technology strategy, managed IT services, and more, Resultant empowers clients across public and private sectors to overcome complex challenges and drive meaningful change. Founded in 2008 as KSM Consulting, the company's core values of empathy, knowledge, and innovation distinguish it in the industry.
Job Description
Resultant is an outcomes-focused consulting firm committed to helping clients make technology a strategic asset and use data to guide better decisions. The company is seeking a Technical Support Specialist to join the team in Dallas, TX, to provide technical support to clients and exceed their experience.
Requirements
- Excellent communication and customer service skills, both written and oral
- Ability to explain technical challenges and solutions to anyone, regardless of their background
- Willingness to participate in an on-call rotation and provide after-hours support as necessary
- At least 1-3 years of experience as a Desktop Support Specialist or similar role
- Prior experience working for a Managed Service Provider (MSP) is preferred
Benefits
- Unlimited vacation
- Significant 401k contributions
- Several opportunities to develop yourself