Digital Customer Success Manager

Revenera is looking for a Digital Customer Success Manager to drive scaled customer engagement, adoption, and retention through a digital-first, data-driven approach.

Requirements

• Minimum of 2+ years of experience delivering customer experience initiatives, programs, or projects, ideally within a SaaS or technology company
• Demonstrated success planning, organizing, and managing cross-functional programs that simplify processes and drive measurable outcomes
• Strong analytical mindset, with experience using quantitative and qualitative data to guide decisions
• Highly organized, strategic, and self-motivated, with executive presence and strong stakeholder management skills
• Ability to foster collaboration across Customer Success and the broader Revenera organization
• Experience working directly with customers and a solid understanding of how enterprise software is sold, adopted, and supported