Senior Linux Technical Support Engineer with Python

We are looking for a Technical Support Engineer to support our customers and work closely with our product management and development teams. The ideal candidate will have a strong work ethic, excellent communication skills, and experience with Linux, Python, and SaaS solutions. The role involves providing exceptional customer service, troubleshooting complex technical problems, and managing technical support Wiki recording workarounds and solutions.

Requirements

• Working knowledge of Python, JSON and RESTful API’s
• Experience with Linux, including supporting Linux-based applications
• Networking Experience; Experience with acquiring and analyzing packet captures
• Experience in providing Technical Support to worldwide customers
• BS/MS Degree in Business Administration/Computer Science or equivalent technical certifications

Benefits

• Competitive salary and commission
• Health, vision, dental, disability, life insurance
• 401K
• Commuter Benefits Reimbursement