Technical Support Engineer/ Working knowledge of Python, JSON and RESTful API’s ,Linux environment
ReversingLabsCambridge, Massachusetts, United States
Posted August 6, 2019
Full Time
About the Company
ReversingLabs offers a cybersecurity platform to verify and deliver safe software binaries across the supply chain.
Job Description
We are looking for a Technical Support Engineer to support ReversingLabs customers and work closely with our product management and development teams. The ideal candidate will have a strong technical background, excellent customer service skills, and a proactive attitude.
Requirements
- Working knowledge of Python, JSON and RESTful API's
- Experience with Linux, including supporting Linux-based applications
- Networking Experience; Experience with acquiring and analyzing packet captures
- Experience in providing Technical Support to worldwide customers
- Excellent customer facing communication skills (verbal and written) in the English language
- Proven expertise with SaaS solutions and Cloud technologies
- BS/MS Degree in Business Administration/Computer Science or equivalent technical certifications
Benefits
- Competitive salary and commission
- Health, vision, dental, disability, life insurance
- 401K
- Commuter Benefits Reimbursement
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