Technical Support Engineer with Python, JSON and RESTful API’s ,Linux environment
ReversingLabsCambridge, Massachusetts, United States
Posted July 30, 2019
Full Time
About the Company
ReversingLabs offers a cybersecurity platform to verify and deliver safe software binaries across the supply chain.
Job Description
We are looking for a Technical Support Engineer to join our growing technical support team. As a Technical Support Engineer, you will support ReversingLabs customers and work closely with our product management and development teams to be the voice of the customer. You will field queries via phone, email, and web portal and troubleshoot complex technical problems for remote customers.
Requirements
- Working knowledge of Python, JSON and RESTful API’s
- Experience with Linux, including supporting Linux-based applications
- Networking Experience; Experience with acquiring and analyzing packet captures
- Experience in providing Technical Support to worldwide customers
- BS/MS Degree in Business Administration/Computer Science or equivalent technical certifications
Benefits
- Competitive salary and commission
- Health, vision, dental, disability, life insurance
- 401K
- Commuter Benefits Reimbursement
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