Customer Experience & Field Operations Specialist

We're looking for a friendly and solution-oriented Customer Experience & Field Ops Specialist to help us offer our customers daily assistance and improve our service. The ideal candidate is a sharing mobility user with fluency in Italian and English, good communication skills, and a strong listening attitude.

Requirements

• Fluency in Italian and English
• Good communication skills, strong listening attitude to satisfy client's needs
• Ability to handle multiple requests and find solutions

Benefits

• Opportunity to be a part of a fast-growing project and grow together with it
• Field position based in Parma
• Great knowledge exchange opportunity with different industries and startups