Financial Counselor

JOIN OUR TEAM AS A FINANCIAL COUNSELOR! Monthly Bonus Opportunity! Your Work Matters How will you make a difference? As the Patient Financial Counselor, you will be central to our commitment to exceptional patient care.

Requirements

• Meet with patients and their families to confirm insurance benefits and discuss/collect the patient's financial responsibility; determine financial eligibility.
• Coordinate and ensure the current and accurate patient account data is communicated effectively across departments.
• Navigate discharge planning to minimize non-payment risks, provide ongoing patient benefit information for the next level of care, and coordinate the finalization of financial arrangements.
• Assist patients facing hardships by obtaining necessary documentation, such as bankruptcy discharges, death certificates, hardship applications, Medicaid, and supporting documentation, utilizing Equifax reports to demonstrate the patient's inability to pay.
• Follow up diligently on all payment plans to ensure accounts are current with timely payments.
• Document benefits and received payments by notating patient accounts.
• Scan all signed documentation into patient accounts.
• Perform additional duties as assigned by management.

Benefits

• 401(k) + matching
• Health insurance
• 100% company-paid life insurance coverage up to 2x your annual salary
• Vision insurance
• Dental Insurance
• 100% company-paid long-term disability insurance
• Paid time off
• Paid Holidays
• Cafeteria on site
• Employee engagement events
• Employee assistance program
• Employee recognition program
• Free parking