Retention Strategist - DTC eCommerce (Australia, Remote) Full-Time
Right Hook DigitalAustralia • New Zealand
Posted April 8, 2026
85000 - 100000 USD
Full Time
About the Company
Elite eCommerce Growth Agency with a strong culture and a real progression path
Job Description
We are seeking a Retention Strategist to join our elite eCommerce Growth Agency. As a Retention Strategist, you will be responsible for improving LTV, repeat demand, and customer value for our clients across various industries.
Requirements
- 2+ years hands-on eCommerce Email/SMS experience
- 2+ years inside Klaviyo (flows, segmentation, deliverability, testing)
- Proven results increasing LTV, repeat rate, or flow revenue contribution
- Experience managing lists of 50k–100k+
Benefits
- Competitive base salary
- Access to elite training
- Internal playbooks
- Coaching
- Clear progression path
- Support team
- Opportunity to shape the future of the Retention Department
- Remote-first, global team environment