Customer Support Specialist
RilletSan Francisco, California, United States • New York, New York, United States
Posted April 3, 2026
Full Time
About the Company
Rillet is an AI-native ERP that helps accounting and finance teams run their numbers with impossible speed, accuracy, and insight.
Job Description
Rillet serves accounting and finance teams with an AI-native ERP. We're building a support function from the ground up to deliver high-speed, accurate, and insightful support to our customers.
Requirements
- 1–3 years in a customer-facing role at a SaaS or fintech company
- Excellent written communicator in Slack
- Fast learner who can absorb product complexity quickly
- Pattern recognition and documentation instinct
- Comfortable with technical adjacency
Benefits
- Competitive Pay
- Benefits
- Strong Salaries
- Equity
- Top-tier health and dental insurance
- Flexible PTO
- 9 company-wide holidays
