Customer Success Management Supervisor
RingCentralManila, Philippines
Posted January 23, 2025
Full Time
About the Company
Acquire BPO is an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in 16 locations across the Philippines, Australia, the Dominican Republic, and the US.
Job Description
We're currently looking for a Customer Success Management Supervisor to lead a team of Customer Success Specialists and drive value for RingCentral's customers. The ideal candidate has experience in customer success, team management, and account management. The role involves recruiting, mentoring, and inspiring a team, driving operational excellence, and working with internal teams to achieve business objectives.
Requirements
- Customer Success experience
- Team Management experience
- Account Management experience
- Recruitment and Training experience
- Effective communication and stakeholder management
Benefits
- Comprehensive HMO package (medical and dental)
- Paid time off and paid sick leave
- Quarterly Performance Bonus
- Employee Assistance and Wellness Programs