Customer Success Specialist II, MM
RingCentralManila, Philippines
Posted February 4, 2025
Full Time
About the Company
RingCentral, Inc. (NYSE: RNG) is a leading provider of AI-driven cloud business communications, contact center, video and hybrid event solutions. RingCentral empowers businesses with conversation intelligence, and unlocks rich customer and employee interactions to provide insights and improved business outcomes. RingCentral is headquartered in Belmont, California, and has offices around the world.
Job Description
Customer Success Specialist II, MM at RingCentral: Provide comprehensive support to stakeholders in managing and nurturing customer relationships, ensuring satisfaction and retention through proactive engagement and effective problem-solving.
Requirements
- 3+ yrs. direct and verifiable enterprise-level customer success, consulting or account management experience for a SaaS company.
- Bachelor’s Degree or equivalent experience in Customer Success, Consulting or Account Management.
- Proven experience building strong customer relationships with IT and business executive stakeholders and efficiently communicating internal and external voices.
Benefits
- Comprehensive HMO package (medical and dental)
- Personal Time Off Leaves
- Quarterly Performance Bonus
- Employee Assistance and Wellness Programs