Senior Business Analyst
RingCentralManila, Philippines
Posted March 4, 2026
Full Time
About the Company
RingCentral is a global provider of cloud-unified communications and collaboration solutions.
Job Description
RingCentral is looking for a Senior Business Analyst to join their Support PMO team. The role involves transforming support data into actionable insights, driving strategic decisions, and improving the overall customer experience.
Requirements
- 4+ years of experience in Business Analysis, Data Analytics, or a similar role
- Advanced proficiency with Gainsight and Excel for data visualization and operational management
- Strong experience working with Salesforce data and reporting structures
- Proven ability to work with large, complex datasets using SQL or equivalent querying tools
- Excellent communication and stakeholder management skills
Benefits
- Comprehensive HMO package (medical and dental)
- Paid time off and paid sick leave
- Quarterly Performance Bonus
- Employee Assistance and Wellness Programs