ISP Network Engineer

The RISE mission is to Accelerate Internet for the Philippines by focusing on the overall customer experience and creating a positive impact on our partners and their industries. We are a growing mission-oriented business that requires new leaders who are proficient, proactive, and direct.

Requirements

• Provision and troubleshooting of all basic services across different regions
• Participate in the On Call, Night Shift, and weekend roster
• Understand all common network alerts and their impact
• Answer Support/NOC queries unaided
• Deploy new devices following the template config of other devices
• Assists in investigating and resolving network problems
• Carries out agreed operational procedures of a routine nature
• Handle client calls when needed or through our hotline using softphone applications to provide basic troubleshooting guidelines

Benefits

• Competitive salary
• Compensation package that includes HMO for you and your family
• Flex time for some roles
• Supportive environment
• Opportunities for work-related training and conferences
• Team activities, such as monthly get-togethers to celebrate our wins