We are seeking a Prepared Foods Bakery Shift Leader to assist the Prepared Foods Manager with supervising the daily shift operations of the kitchen for scratch and bake-off operations; to meet goals for sales, margin, labor expense, and customer service; and provide support to the Prepared Foods Manager for department-wide (kitchen, counter) supervision as needed in the absence of other department supervisors.
Requirements
- Mix and bake a varied assortment of products
- Plan and maintain attractive, fully stocked Service and Grab-and-Go dessert sections
- Plan and maintain appropriate cross-merchandise pairings with seasonal deli fare
- Provide input on new recipes and products for sale
- Accurately label and date all items made with all ingredients every time
- Ensure the freshness of items for sale by rotating, diligently monitoring dates, keeping batches separate by date, and actively promoting sales of short-dated products while still viable
- Regularly inspect the product for quality and consistency
- Review shrink/waste/excess product information logs and provide input to the Manager on controls
- Confer with the Prepared Foods Buyer to place orders to ensure an uninterrupted supply
- Receive orders in the absence of the Prepared Foods Buyer or ensure proper receiving by other deli staff
- Make recommendations to the manager based on trends observed
- Consistently ensure the kitchen is maintained safely, orderly, and sanitary, following guidelines set by the Board of Health, Prepared Foods Manager, and Prepared Foods Assistant Manager
- Ensure adherence to all food safety/cold and hot storage procedures
- Participate in the process of creating seasonal, special, and holiday menu items with the Director of Food Services
- Advise the Prepared Foods Manager, Prepared Foods Assistant Manager, and/or Manager on Duty (MOD) of observed potential equipment repairs, replacements, or upgrades necessary
- Monitor cooler temperatures; monitor heat unit temperatures. Advise the Manager on Duty (MOD) of observed issues
- Ensure established opening and/or closing procedures are adhered to (including cleaning schedule)
- Pull old or low-quality products and dispose of them properly following established recording procedures
- Participate in periodic inventory counts
- Ensure Allergens are correctly identified on scale labels and the packaged product has the correct sticker (vegan, gluten-free, etc.)
- Partner with Department Managers to create/maintain/organize prep production lists and delegate tasks where necessary
- Support existing systems for special orders and catering orders; recommend improvements
- Participate in hiring (applicant screening, interviews), training, and review processes
- Act as a point person for conflict resolution or problem-solving during shifts, in the absence of a manager
- Maintain open communication with all staff at all times, including regular meetings with staff and supervisors
- Demonstrate, encourage, and support a positive, productive, and customer-service-based work environment
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan
- Paid time off
- Holiday pay