Customer Care Representative

RJ Young is a leading provider of business technology solutions, supporting organizations with innovative products, services, and customer-focused support. We are committed to building lasting relationships through responsive service and a team-first culture.

Requirements

• Field inbound calls in a professional and courteous manner
• Respond to customer inquiries via phone and email
• Research and identify effective solutions to customer issues
• Enter incoming service and supply requests accurately
• Follow up with customers as needed to ensure resolution
• Collaborate with internal teams to address customer needs
• Perform additional duties as assigned by the Customer Care Manager

Benefits

• Equal employment opportunities
• Diverse and inclusive workplace