Salesforce Consultant - Octopus by RTG

Octopus by RTG is hiring a Salesforce Consultant for one of its partner organizations in KSA. The role oversees the implementation and management of Theeb’s Salesforce platform and ensures seamless integration with core enterprise systems.

Requirements

• Manage and coordinate day-to-day activities with the external Salesforce implementation vendor.
• Review, validate, and approve business requirements, system designs, and development deliverables.
• Support User Acceptance Testing (UAT), ensure adequate testing coverage, and track issue resolution through to closure.
• Configure and administer Salesforce components, including objects, fields, workflows, validation rules, and flows.
• Manage users, profiles, roles, permission sets, and access controls in line with security policies.
• Develop and maintain dashboards, reports, and analytics to support business and executive decision-making.
• Ensure seamless integration with CarPro, Genesys, MuleSoft, and Data Warehouse platforms.
• Provide training, documentation, and ongoing support to end users to drive adoption and effective usage.
• Enforce Salesforce security standards, data governance policies, and compliance requirements.
• Act as the primary internal subject matter expert (SME) for Salesforce operations, enhancements, and best practices.