Principal Customer Solutions Engineer
Rocket SoftwareColorado Springs, Colorado, United States
Posted April 15, 2026
Full Time
About the Company
Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer.
Job Description
The Customer Solutions Engineer will provide technical support and leadership in the creation and delivery of technology solutions to support customers' digital transformation.
Requirements
- 5-7 years of relevant technical experience
- Excellent communication/customer service skills/confident telephone manner
- Proactive and able to work under pressure
- Experience in complex IT project implementations, customizations and/or maintenance
- Analytical mindset to analyze test results and facilitate defect resolution
- Organized and methodical, dealing with numerous tasks
- Fluent in written and verbal English
Benefits
- Unlimited Vacation Time
- Paid holidays
- Sick time
- Health and Wellness coverage
- Life and disability coverage
- Fidelity 401(k) and Roth Retirement Savings with matching contributions
- Monthly student debt benefit program
- Tuition Reimbursement and Certificate Reimbursement Program opportunities
- Leadership and skills training opportunities