Senior Customer Solutions Engineer

Our Enterprise Suite Professional Services Team is looking for a highly skilled Mainframe Modernization Senior Consultant to provide technical support and/or leadership in the creation and delivery of technology solutions designed to support our Customers’ Digital Transformation.

Requirements

• Provide services to customers
• Works on complex project scope with minimal direction from with Customer/SI nominated representatives to accomplish assigned tasks.
• Contributes to design for specific deliverables and assists in the deployment Rocket products.
• Use technical experience to give customer sound technical advice.
• Determine if change is a product defect or enhancement before communicating to customer.
• Participates as part of a team and maintains good relationships with team members and customers.

Benefits

• Unlimited Vacation Time
• Paid holidays and sick time
• Health and Wellness coverage options for Rocketeers and dependents
• Life and disability coverage
• Fidelity 401(k) and Roth Retirement Savings with matching contributions
• Monthly student debt benefit program
• Tuition Reimbursement and Certificate Reimbursement Program opportunities
• Leadership and skills training opportunities