Strategic Account Manager, Entertainment
RoktNew York, New York, United States
Posted March 17, 2026
165000 - 225000 USD
Full Time
About the Company
Rokt is the global leader in ecommerce, unlocking real-time relevancy in the moment that matters most. The company's AI and ML-powered Rokt Brain and ecommerce Rokt Network will power more than 6.5 billion transactions connecting 400 million customers across the world’s leading companies, including Live Nation, Macy’s, AMC Theatres, PayPal, Uber, Hulu, Staples, Albertsons and HelloFresh. mParticle by Rokt is the central nervous system providing real-time data activation to unlock value across ecommerce, advertising and customer engagement. Rokt has achieved consistent annual growth of more than 40% across the past decade, driven by its unique partnership model that returns $7 from every $8 of value back to partners. Rokt is headquartered in New York City. The company has offices in 10 global locations and serves clients throughout North America, Europe, and Asia-Pacific, solidifying its position as a key player in the global ecommerce ecosystem. To learn more, visit Rokt.com.
Job Description
Rokt is seeking a Strategic Account Manager to drive measurable growth, expand product adoption, and build durable executive relationships across a complex, fast-moving account in the Entertainment vertical.
Requirements
- 5+ years of experience in client success, strategic account management, consulting, partnerships, or a related customer-facing commercial role in a fast-paced technology, ecommerce, media, ticketing, travel, payments, or adjacent environment.
- Strong technical and commercial acumen, with the ability to lead sophisticated product conversations, interpret data, partner cross-functionally with Product / Ops / Solutions / GTM, and translate complexity into clear client-facing recommendations.
- Exceptional organizational and program management skills, with a proven ability to run multiple concurrent workstreams, maintain high standards under pressure, and create better process and operating rhythm in ambiguous environments.
- Excellent communication and stakeholder management skills, including the ability to build trust with senior client stakeholders, influence cross-functional partners, and handle difficult or high-stakes conversations with composure.
- Deep ownership mindset and strong Builder DNA: you move with urgency, prioritize ruthlessly, embrace AI as a force multiplier, adapt quickly to changing priorities, and are constantly looking for new ways to improve outcomes, scale best practices, and raise the bar.
Benefits
- Catered lunch every day and healthy snacks in the office
- Generous retirement plans
- Fully funded premium health insurance
- Dog-friendly office
- Extra leave (bonus annual leave, sabbatical leave, etc.)
- Work with the greatest talent in town
- See the world! We have offices in New York, Seattle, Sydney, Tokyo, and London
