Responsible for the management and supervision of all areas assigned by the Store Manager and follows policies in regard to Customers, Associates and merchandising. Responsible for leading the entire operation of the Store to ensure that Company standards and best practices are consistently met.
Requirements
- Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
- Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
- Ensures proper scheduling of Associates to meet business objectives.
- Ensures compliance with all State, Local and Federal regulations.
- Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.
- Assists in recruiting, hiring, training and developing non-exempt Associates.
- Ensures compliance of Ross personnel policies and procedures.
- Assists with Associate Relations issues by communicating any incidents to the Store Manager or District Manager as needed.
- Maintains a Safe & Secure Environment.
- Treats all Customers, Associates, and other leaders with respect.
- Demonstrates courtesy, friendliness, and professionalism at all times.
- Represents and supports the Company brand at all times.
- Maintains and models a professional appearance, in accordance with the Company Dress Code.
- Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
- Ensures merchandise is presented and organized according to Company merchandising guidelines.
- Assists with training Associates on Loss Prevention awareness and Store shortage goals.
- Safeguards confidential information, cash and credit card information and merchandise.
- Maintains a high standard of housekeeping with help of contracted maintenance personnel and Ross Associates.
- Monitors mark-out-of-stock policy to ensure proper administration.
- Ensures Public View Monitor (PVM) system is maintained properly.
Benefits