Full-Time Keyholder - Greenwich

At Rothy’s, we're looking for a Keyholder who can provide exceptional customer service and lead on the sales floor. The ideal candidate will have 2+ years of Retail, Hospitality, or customer-oriented experience and be comfortable working in a fast-paced environment.

Requirements

• Act as Manager on Duty when ASM and SM are not present
• Learn all operational procedures and assist with all customer-related inquiries on the floor
• Oversee opening and closing procedures for the store
• Effectively communicate Rothy’s brand story, values, and mission to our customers
• Support store leadership in communicating important updates to Retail Associates
• Assist in keeping the entry area, display area, and floor clean and tidy
• Supervise vendors for cleaning, in-store fixtures, or updates occurring at the store
• Share expert brand and product knowledge to allow customers to personally experience our style, look, and quality of our shoes
• Serve as a point person for all store associate questions and relay outstanding questions or issues to store leadership (Store Manager and Assistant Store Manager)

Benefits

• Medical, dental and vision insurance
• 4 weeks of paid time off plus paid holidays and paid wellbeing leave
• 401(k) with employer match
• Flexible Spending Accounts
• Commuter benefits
• A product allowance
• Life insurance (for you and your family)