Customer Relationship Manager
RotorkBilbao, Autonomous Community of the Basque Country, Spain
Posted March 10, 2026
Full Time
About the Company
Rotork is the market-leading global flow control and instrumentation company, helping our customers manage the flow or liquids, gases and powders across many industries worldwide.
Job Description
We're launching a brand-new Engineered-to-Order (ETO) Hub, and this is your chance to join at the ground floor of something transformative. The Hub is set to redefine how we deliver complex, customised solutions â faster, smarter, and with an exceptional customer experience at its core.
Requirements
- Act as the single point of contact for customers, delivering clear, confident communication
- Respond quickly to customer queries and manage expectations throughout the project
- Negotiate with customers and internal teams to meet technical and delivery needs
- Carry out accurate contract reviews and manage scope changes
- Oversee technical and commercial aspects of each project lifecycle
- Track inventory requirements and escalate risks early
- Provide proactive updates on delivery timelines, including travel to customer or EPC sites
- Build strong relationships across engineering, applications, finance, and operations
- Develop project plans and influence delivery timescales
- Prepare cost estimates and present solutions to senior stakeholders
Benefits
- 401k Matching
- Generous Paid Time Off
- Retirement Plan
