Senior Director of Lifecycle Strategy

We are seeking a Senior Director of Global Lifecycle Strategy to drive measurable business results through lifecycle communication investments throughout our customer journey.

Requirements

• 15+ years of experience in Lifecycle Strategy, Email Strategy, or Growth
• Proven track record of building high performing lifecycle programs that have demonstrated material impact on growth businesses
• Strong technical background in CRM platform design (Iterable, Braze) and CDP requirements for successful lifecycle programs
• Best in class knowledge of lifecycle channels, particularly: in web/app, push, email, and SMS
• Proven experience working with analytical measurement tools like Amplitude to identify opportunities and measure program results

Benefits

• Competitive compensation
• 401k match
• Long-term incentive plan with a company performance-based cash payout
• Flexible PTO
• Competitive benefits package, including medical, dental, and vision insurance
• Commuter benefits
• Bring your dog to work (and unlimited puppy time)
• Pet benefits, including $1000 toward adopting your first dog or cat
• Stocked fridges, coffee, soda, and lots of treats (for humans and dogs) and free catered lunches monthly
• Regular team activities performed in-person and virtually