Tech Services Lead-T2
RRD Supply Chain SolutionsColombo, Western Province, Sri Lanka
Posted February 28, 2025
Full Time
About the Company
RRD Supply Chain Solutions is a global provider of end‑to‑end supply‑chain services that help clients in medical devices, diagnostics, consumer electronics and collectibles accelerate time‑to‑market while improving profitability. Leveraging a network of 30 facilities worldwide, RRD delivers solution design, print, packaging, sourcing, inventory management, kitting, assembly, postponement and fulfillment, enabling rapid scaling for time‑sensitive projects. The firm’s proprietary technology and advanced analytics empower customers to navigate complex global logistics and make data‑driven decisions from strategy through execution. With a portfolio that serves 91 % of the Fortune 100 and a reputation for reducing complexity for regulated industries, RRD distinguishes itself by combining deep industry expertise with a flexible, customer‑centric approach.
Job Description
Tech Services Lead-T2: Understanding ticket patterns, managing team performance, handling IT security and business continuity, and reporting.
Requirements
- BSc. in Computer Science / Information Technology or relevant qualification
- Certifications in Microsoft Certified Systems Engineer, CCNA, Information Technology Infrastructure Library
- 6-8 years of experience in a similar capacity
- Adaptability and flexibility
- Excellent communication skills