Customer Service Agent (m/w/d)

The Distrlec group, a leading online and catalog distributor in Europe, is seeking a motivated Customer Service Agent (m/f/d) to support their dynamic team in a day-to-day business. The role involves sales, administration, customer interactions, and order management, with a focus on excellent customer service.

Requirements

• Support the customer service team in day-to-day business.
• Complete orders, manage returns, and create credit notes.
• Provide customer service through phone, email, and ticketing systems.
• Document customer accounts and maintain contact with customers directly.

Benefits

• Exciting and varied challenge
• Dynamic company environment
• Advanced hiring conditions
• Corporate culture based on values