Recovery Specialist-Healthcare

This remote position as a Recovery Specialist focuses on providing compassionate customer service and tailored solutions for debtors. The role involves outbound and inbound calls, skip tracing techniques, managing correspondence, and problem-solving to resolve outstanding balances. The ideal candidate is empathetic, adaptable, and proficient in Microsoft Office. The position offers flexible hours and works from home.

Requirements

• High school diploma or GED equivalent
• Customer service superstar
• Master of Negotiation
• Basic Microsoft Office wizardry
• Multitasking skills
• Clear Communication
• Patience and Empathy
• Problem-Solving
• Adaptability
• Product and Process Knowledge
• HIPAA, FCRA, FDCPA knowledge