ServiceNow ITOM (IT Operations Management) Consultant

We are seeking a ServiceNow ITOM Consultant to facilitate ITOM-focused discovery workshops, define and communicate a clear ITOM vision and roadmap, and own and manage the ITOM product backlog.

Requirements

• 5–7 years of ServiceNow experience, including ServiceNow Administrator Certification
• Hands-on experience implementing and supporting ServiceNow ITOM modules
• Experience as a Business Analyst or Systems Analyst supporting ITOM implementations and operational improvements
• 3–5 years of client-facing experience in a consulting or advisory role
• 3+ years working in Agile environments
• Strong understanding of infrastructure environments and how they relate to ServiceNow ITOM

Benefits

• Competitive benefits and compensation package
• Flexibility in schedule to balance life’s demands