Associate ServiceNow ITOM Event Management Technical Consultant

Windward Consulting is an Elite ServiceNow Partner seeking an Associate ServiceNow ITOM Event Management Technical Consultant to configure and develop ServiceNow solutions. The ideal candidate has hands-on experience working in the Event Management space in ServiceNow and is a ServiceNow Certified System Administrator.

Requirements

• Acquire ServiceNow ITOM Event Management Certified Implementation Specialist (CIS) certification
• Develop, and implement ServiceNow solutions—including custom applications, workflows, forms, UI policies, business rules, and integrations—ensuring alignment with business and technical requirements
• Configure and maintain ServiceNow ITOM applications, including Discovery, Service Mapping and Event Management following best practices for maintainability and performance
• Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches
• Support end-to-end project delivery including testing, deployment, troubleshooting, root cause analysis, and system optimization
• Develop and support integrations with enterprise systems (e.g., Azure AD, HR, ERP, monitoring tools) using REST, SOAP, APIs, and IntegrationHub, ensuring secure data exchange

Benefits

• Medical
• Dental
• Vision
• Flexible Spending Accounts
• Short Term Disability
• Long Term Disability
• Life Insurance
• AD&D
• Paid Time Off
• Personal Leave
• Holidays
• 401(k) plan with company match
• Work/life balance