Associate ServiceNow ITOM Event Management Technical Consultant
Windward, United States
Posted April 21, 2026
Full Time
About the Company
Windward specializes in maritime intelligence solutions by integrating AI, big data, and expertise to provide comprehensive insights into the maritime ecosystem. Their services encompass a wide range of areas including security, finance, commercial shipping, and border protection, enabling clients to manage risks effectively. With a focus on open-source intelligence and advanced analytics, Windward offers distinctive capabilities that enhance decision-making in the complex and dynamic maritime environment.
Job Description
Windward Consulting is an Elite ServiceNow Partner that delivers real-world Service Reliability solutions using a unique blend of expert process knowledge, technology insight, and deep operational experience.
Requirements
- Acquire ServiceNow ITOM Event Management Certified Implementation Specialist (CIS) certification.
- Develop, and implement ServiceNow solutions—including custom applications, workflows, forms, UI policies, business rules, and integrations—ensuring alignment with business and technical requirements.
- Collaborate with stakeholders and Business Analysts to translate business needs into technical specifications and lead technical workshops to review design, architecture, and configuration approaches.
- Develop and support integrations with enterprise systems (e.g., Azure AD, HR, ERP, monitoring tools) using REST, SOAP, APIs, and IntegrationHub, ensuring secure data exchange.
- Support end-to-end project delivery including testing, deployment, troubleshooting, root cause analysis, and system optimization.
Benefits
- Medical
- Dental
- Vision
- Flexible Spending Accounts
- Short Term Disability
- Long Term Disability
- Life Insurance
- AD&D
- Paid Time Off
- Personal Leave
- Holidays
- 401(k) plan with company match
