We are seeking a Logistics Coordinator to support RunBuggy’s Canadian customers. The role involves providing outstanding service through phone, video, and written communication, working directly with customers to answer questions, resolve issues, and maintain our reputation for exceptional service.
Requirements
- Proficiency with using Microsoft Outlook, Word, and Excel, and experience searching and using the internet required.
- High School Diploma or equivalent required.
- Call Center experience a plus.
- Automotive, logistics, or transportation experience a plus.
- Understanding of performance-based metrics.
- Aptitude for acquiring skills in technical troubleshooting along with an eagerness to learn and take on new challenges.
- Ability to handle a variety of duties in a fast-paced environment.
- A positive, service-oriented attitude.
- Ability to recognize problems, strategize, and problem-solve.
- Ability to prioritize tasks and manage time.
- Ability to work under tight deadlines.
Benefits
- Market-competitive pay based on education and experience.
- Full benefits package including medical, dental, and vision insurance.
- Employee wellness program.
- Employee rewards, discounts, and recognition programs.
- Employees are eligible for company-observed U.S. paid holidays. Employees based in Canada may request time off to observe Canadian statutory holidays, subject to manager approval and business needs.