Customer Success Engineer (East) (Remote)

At runZero, we're a team of dreamers and creative thinkers who aren't afraid to shake up the status quo. We're looking for a Customer Success Engineer to join our growing team and support our customers on the East Coast! In this role, you will support our Enterprise customer base by understanding their technical needs, having strategic conversations, leading deployments, and continuously nurturing the relationship.

Requirements

• Experience in SaaS customer success
• Basic understanding of API’s
• Basic understanding of computer networking and ‘how the internet works’
• Curiosity to learn about the security industry
• Ability to build long-lasting relationships with senior executives and functional managers, acting as a trusted outside resource

Benefits

• 100% premium platinum-level medical, vision, dental, life, and short-term disability coverage
• 401k matching (4% of 401K contributions)
• Unlimited PTO
• 11 official company holidays
• Recharge week at the end of the year
• 12 weeks of paid parental leave