Support Engineer (Remote Contractor, Latin America)
RutterCambridge, Massachusetts, United States
Posted October 24, 2025
Full Time
About the Company
Rutter is a leading integration platform that offers a Universal API for seamless connectivity to over 40 commerce, accounting, and payment platforms. With domain expertise and highly customizable integration features, Rutter helps companies meet complex customer needs across various sectors such as SMB lending, expense management, and marketplaces. Trusted by fintech and commerce leaders like Ramp and Airwallex, Rutter enables forward-thinking companies to build innovative products efficiently.
Job Description
Rutter is seeking a dedicated Technical Support Engineer to provide technical support for all customers. The role involves investigating, resolving, and troubleshooting issues, collaborating with cross-functional teams, and contributing to an improved support process. This is a remote position within a rapidly growing B2B2B API company, backed by a16z.
Requirements
- High level of English proficiency
- Comfort using Postman or curl for issue reproduction
- Proficiency in SQL
- Ability to read and/or write code (non-production quality)
- Experience in Technical Support or Software Engineering
- Strong attention to detail and problem-solving skills
Benefits
- Fast-paced, collaborative environment
- Generous paid time off
- Wellness stipend
