Desktop Administrator II (Deployment Specialist)
RyanLondon, England, United Kingdom
Posted March 6, 2026
Full Time
About the Company
Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Dallas, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Ryan is an 11-time recipient of the International Service Excellence Award from the Customer Service Institute of America (CSIA) for its commitment to world-class client service. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 5,900 professionals and associates serves over 77,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com.
Job Description
The Desktop Administrator II maintains and manages distributed desktop and laptop systems and software, providing Tier 1-2 helpdesk support, troubleshooting technical issues, and participating in team knowledge sharing and informal cross-training efforts.
Requirements
- High-school diploma or GED
- 3-5 years of desktop support experience in a corporate or enterprise environment
- Strong technical troubleshooting skills with working knowledge of Windows 11, macOS, and Microsoft 365 applications
- Experience supporting collaboration and conferencing tools such as Zoom and Microsoft Teams
- Hands-on experience with ticketing systems, remote support platforms, and endpoint management tools
Benefits
- Competitive Compensation
- Home Office Stipend
- Business Connectivity Reimbursement (Phone/Internet)
- Gym Membership or Equipment Reimbursement
- LinkedIn Learning Subscription
- Tuition Reimbursement After One Year of Service
- Accelerated Career Path
- Award-Winning Culture & Community Outreach