The Operations Management Trainee will support the shop management process and assist in cost savings, customer retention, and metric-based initiatives. This role requires a completed 4-year college degree and involves working cross functionally across Operations, Asset Management, Sales, Quality, and Rental Management.
Requirements
- Responsible for the customer relationship activities by providing quality customer interface, proactive customer management, issue resolution, and customer satisfaction.
- Coordinate with the rental department to ensure maximum utilization without compromising lease customers.
- Manage running costs and maintenance overheads.
- Ensure accurate PM scheduling and follow up, breakdowns and vehicle status updates; oversee Technician work planning for efficiency, training, and flexibility.
Benefits
- Comprehensive health and welfare benefits
- Paid time off for vacation, illness, bereavement, family and parental leave
- Tax-advantaged 401(k) retirement savings plan