We are Rydoo! A global fintech scale-up on a mission to make spend management the easiest part of your day. We're rethinking how spend management should work with a product-first mindset, a passion for great UX, and a commitment to innovation.
Requirements
- Prior experience in a customer-facing role, such as customer support, customer success, or onboarding, preferably in a SaaS or technology company.
- Fluency in Dutch and English
- Strong communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
- Technical aptitude and ability to learn new software systems quickly, with a basic understanding of SaaS platforms and cloud-based technologies.
- Excellent problem-solving skills and ability to troubleshoot technical issues independently or with the support of technical teams.
Benefits
- Competitive package, including salary and benefits
- Meal vouchers of €8 per day
- Rydoo Hybrid work policy: decide for yourself where you are most efficient
- Rydoo On Tour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
- Professional freedom and a flexible work environment
- Upskilling through training and coaching programs
- Regular company and team events
- Wonderful international team with more than 33 different nationalities
- Spectacular onboarding program for all new Rydooer’s
- Free drinks, fruits & snacks to provide you with all the energy to do your job + the occasional after work drink, and great parties (believe us)
- Permanent contract