Senior Onboarding Manager (Dutch Speaking)

We are Rydoo, a global fintech scale-up on a mission to make spend management the easiest part of your day. We're seeking a dynamic and results-driven Senior Onboarding Manager to join our team, guiding new customers through the onboarding process and ensuring a smooth transition onto Rydoo.

Requirements

• Prior experience in a customer-facing role, such as customer support, customer success, or onboarding, preferably in a SaaS or technology company.
• Fluency in Dutch and English
• Strong communication and interpersonal skills, with the ability to effectively engage with customers and internal stakeholders.
• Technical aptitude and ability to learn new software systems quickly, with a basic understanding of SaaS platforms and cloud-based technologies.
• Excellent problem-solving skills and ability to troubleshoot technical issues independently or with the support of technical teams.
• Proactive mindset with a customer-first approach, dedicated to delivering exceptional service and ensuring customer success.

Benefits

• Competitive package, including salary and benefits
• Meal vouchers of €8 per day
• #RydooOnTour: our international mobility program
• Professional freedom and a flexible work environment
• Upskilling through training and coaching programs
• Regular company and team events
• Spectacular onboarding program
• Free drinks, fruits & snacks