IT Support Technician

Rye Country Day School is seeking an IT Support Technician to provide front-line technical support for students, faculty, and staff across campus, maintaining a dependable, secure, and user-friendly technology environment.

Requirements

• Respond to routine support tickets, walk-up requests, and general help desk needs
• Troubleshoot laptops, user accounts, printers, phones, classroom technology, and common software or configuration problems
• Document all support interactions
• Assist with large-scale summer deployments, device imaging, and classroom readiness
• Escalate more complex systems, infrastructure, or application issues
• Provide timely and professional customer service
• Stay current with the systems, devices, and support practices used by the school

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement
• Relocation Assistance