IT Service Operations, API and Cloud Warehouse Integrations

We are seeking an IT Service Operations, API and Cloud Warehouse Integrations professional to join our Product Operations team. As a pivotal member, you will be instrumental in enhancing and expanding our distribution services, collaborating with global teams to translate customer requirements into precise delivery outputs.

Requirements

• Design and implement customized file configurations tailored to client needs
• Provide expert technical troubleshooting and problem-solving for API integrations
• Deliver technical consultancy to facilitate smooth API integration processes, and data sharing into warehouse solutions, including Snowflake, GCP BigQuery and Databricks
• Lead client migration projects from legacy systems to our Data Delivery platform
• Champion process optimization and automation to enhance efficiency
• Manage monthly KPI reporting, generating insights from operational metrics to drive performance improvements
• Identify and specify application issues, collaborating with Product & Development teams for improvements
• Engage proactively with senior clients and stakeholders to ensure alignment and satisfaction
• Facilitate the Agile process for prioritization, coordination, and planning within the team

Benefits

• Health & Wellness: Health care coverage designed for the mind and body
• Flexible Downtime: Generous time off helps keep you energized for your time on
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference