Scheduling Coordinator plays a critical role in ensuring appropriate scheduling for patients and evaluating ongoing patient satisfaction. Job involves setting up patient care services, managing incoming requests, and communicating with patients and staff.
Requirements
- University degree or post-secondary education
- Previous work experience in a customer service setting and/or call center setting
- Strong customer service and communication skills
- Experience working as a Scheduling Coordinator, Client Services Coordinator, or Client Care Coordinator is considered an asset
- Effective organizational and problem-solving skills with ability to prioritize tasks
- Proficiency with Information Technology including MS Office Suites
Benefits
- Competitive salary
- Weekly direct deposit
- Benefits package
- RSP matching program
- Perkopolis member
- Employee perks
- Extensive on-the-job training and educational opportunities about patient care services
- Staff appreciation events
- Supportive team environment