FOH - Runner

This position is responsible for delivering food orders from the kitchen to customers' tables rapidly and accurately, acting as the point of contact between Front of the House and Back of the House staff.

Requirements

• Deliver food from the kitchen to the dining room
• Clean and wipe down all plates from sauces prior to picking them up from the expo line
• Routinely clear tables off dirty plates and bring them back to the dishwashing breakdown area
• Complete assigned opening and closing duties before and after service
• Assist with other duties as assigned by management
• Follow opening and closing procedures before and after the service
• Maintain professional demeanor with all staff
• Assist staff with any aspect of service steps to satisfy the guests
• Be accessible to all staff and guests to answer any service and beverage related questions
• Follow service steps based on our service and training manual and assist in communicating same to all staff who handle or serve food and beverages
• Maintain expertise on food menu, allergens, and allergy protocol and procedure
• Be able to explain menu items to guests tableside and engage with guests about our food offerings
• Say food drop lines for each menu item when delivering food to the table
• Be able to execute open-handed and simultaneous service when the situation permits