SA Hospitality Group is seeking a Restaurant Server to create positive guest interactions while serving them in a friendly and efficient manner to create an exceptional dining experience.
Requirements
- Greet all guests and explain our menus and offerings.
- Take beverage and food orders in a prompt and professional manner.
- Serve beverages and food to guests.
- Clear and clean tables in a prompt and efficient manner
- Perform side-work, and any other service opening or service closing duties as required.
- Ensure that wait staff stations are clean and maintained throughout the shift.
- Alert Management of any service, guest and/or safety issues
- Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- Receive and process guest’s payments when closing the checks.
- Assist with other service-related duties assigned by management.
- Follow service opening and service closing procedures before and after the service.
- Always maintain professional demeanor with all staff.
- Assist staff with any aspect of service steps to satisfy the guests such as: food delivery.
- Be accessible to all staff and guests to answer any service and beverage related questions.
- Follow service steps based on our training manual and assist in communicating same to all staff who handle or serve food and beverages.
- Collect contact tracing from table and return to host.
- Prompt guests to wear mask if they stand up from the tables to walk around or use restroom.
- Maintain expertise on food menu, wine menu, cocktail menu. Attend continued education classes when provided.
- Be an expert on our brand and offerings.