Product Support Analyst
Sabre CorporationColombia
Posted June 4, 2025
Full Time
About the Company
We are a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. Every day, millions of consumers and employees interact with our technology worldwide. We power mobile apps, airport check-in kiosks, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions. Positioned at the center of travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem ā empowering both clients and travelers with greater control and convenience. Want to learn more? Visit www.sabre.com
Job Description
Provide support to customer applications questions and analyzes potential issues using diagnostic tools and recommending corrective actions. Develop and maintain positive customer relations by delivering outstanding customer service.
Requirements
- Experience in providing customer support
- Advanced English communication (Oral and Written)
- Strong customer service focus and problem-solving ability required
- Good computer software skills and Internet capabilities
- Ability to work independently as well as in a team
- Flexibility in working hours. Ability to work different shifts in a 24/7 environment which may include weekends (periodical shift biddings)