MSC SPECIALIST
SAFE FCUSouth Carolina, United States
Posted August 8, 2025
Full Time
About the Company
SAFE Federal Credit Union is a member-owned, not‑for‑profit financial institution headquartered in Sumter, South Carolina, serving over 130,000 members across 18 branches in eight counties. It offers a full suite of banking products—including checking, savings, money markets, certificates, IRAs, and various loan options such as auto, personal, and mortgages—alongside credit card services and robust online banking. Members benefit from higher dividend rates on savings, lower loan interest rates, and reduced fees thanks to the credit union’s cooperative structure. All deposits are insured up to $250,000 by the NCUA, underscoring SAFE’s commitment to financial security and community‑focused service.
Job Description
The MSC Specialist is responsible for presenting, explaining and selling credit union products and services to members in a call center setting.
Requirements
- Meets assigned sales and service goals
- Processes financial transactions for members
- Responds to routine member inquiries
- Sells and cross sells members on all credit union products and services
- Handles file maintenance on dormant or flagged accounts
- Supports and educates members on the use of Online Banking, Bill Pay, Mobile Banking and other electronic services
Benefits
- Medical/Dental/Vision insurance
- 401(k) or other retirement plan
- Paid time off
- Life insurance
- Disability insurance