SafeHouse Denver is seeking a Domestic Violence Advocate to support survivors in a residential setting. The ideal candidate will have crisis intervention skills, be bilingual in Spanish, and have experience in human services. The role involves providing emotional support, safety planning, and case management services to residents.
Requirements
- Respond to callers who access SafeHouse Denver's 24-hour Crisis & Information Line
- Provide emotional support, crisis intervention, and de-escalation
- Provide information and education on domestic abuse, trauma response, and coping skills
- Support callers in assessing immediate needs, identifying culturally appropriate resources and referrals, and supports callers in developing a plan of action
- Provide safety planning by supporting callers in assessing danger/risks, identifying culturally appropriate resources and referrals, and supporting callers in implementing their safety plan
- Screens callers for emergency residential services
- Provides initial intake of new residents
- Orientates new residents to the emergency residential facility/program
- Provides appraisal of the resident's presenting problem
- Assess immediate needs, identify culturally appropriate resources and referrals, and support residents in developing a plan of action
- Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supporting residents in implementing their safety plan
- Provides emotional support, de-escalation, and crisis intervention during the intake process
- Provides short-term individual advocacy, counseling, safety planning, and crisis intervention to adult residents and children
- Provides emotional support, crisis intervention, and de-escalation to residents as needed or requested
- Supports residents in developing short-term goals plans to address immediate concerns
- Provides information and education about domestic abuse, trauma response, and coping skills
- Provides safety planning by supporting residents in assessing danger/risks, identifying culturally appropriate resources and referrals, and supports residents in implementing their safety plan
- Communicates with Primary Advocates to ensure quality services to residents
- Provides case management services for emergency residential facility clients
- Conducts an initial meeting with new resident to assist residents in identifying needs and goals
- Links residents to culturally appropriate resources and referrals to meet immediate/ongoing needs and goals
- Meets as needed to provide ongoing support and encouragement
- Advocates on behalf of residents with outside agencies and within the program to support residents in meeting needs and goals
- Support residents with transitions from the emergency residential facility by conducting exit interviews
- Facilitates educational/support groups
- Facilitates children’s activities/support groups
- Plan and facilitate a weekly, evening educational/support group for adult residents or children on a rotational basis
- Supports a safe and secure residential environment
- Supports a safe and respectful community living environment by providing emotional support, de-escalation, conflict management, problem solving, and crisis intervention
- Conducts regular safety checks and safety searches as needed
- Supports participation in the emergency residential facility by providing residents with clear explanations of the program and clarifying expectations of residents
- Supports residents in meeting their day-to-day needs by supplying personal items, supplies and food
- Help ensure the emergency shelter is a clean and tidy facility
- Maintains accurate and timely record keeping
- Responsible for appropriate charting and all other necessary documentation
- Demonstrates initiative and vision for service quality, service improvement, program development/growth, problem prevention and resolution
- Works diligently to achieve individual, team, and agency goals and objectives
- Participates and respects all staff to facilitate coordinated services both within the Residential facility and across all agency programs
- Utilizes ethical and professional methods of communication to resolve problems or conflicts with team members
- Attends weekly case management/staff meetings, monthly all-agency meetings, and program meetings
- Actively participates in program development
- Participates in agency and community educational opportunities to maintain and improve skills
- Represents SafeHouse Denver and promotes the organization’s services in a positive and professional manner
- Networks with other service providers and community agencies to assist survivors and the organization
Benefits
- Paid Time Off
- Employee Health Insurance
- Professional Development Opportunities
