Customer Advocate

The Customer Advocate is the first point of contact for customers at Safelite, managing administrative processes, scheduling, work orders, and invoicing, while delivering a memorable experience during every interaction.

Requirements

• High School Diploma/GED/Equivalent required.
• 1-3 years telephone operations or business administration experience required.
• Ability to provide world class customer service in a changing, fast-paced operation.
• Present a professional appearance and wear personal protective equipment.
• Ability to travel up to 10%.

Benefits

• 401(k) plan with company matching
• Medical coverage plans
• Paid time off (PTO) programs
• Company holidays
• Paid volunteer days
• Tuition reimbursement